Your properties, staffed around the clock, without adding headcount.
VES Administrative Management Group builds AI Workforce teams for multifamily and assisted living operators, answering leasing calls, coordinating resident services, and dispatching maintenance requests before they ever hit a voicemail.
- Coverage
- 0/7, 0 days a year
- Deployment
- Property by property
- Built by
- Real estate operators
Real estate operations run on people who can't be everywhere at once.
Leasing calls go unanswered after 6pm
Prospective residents call on evenings and weekends. Without live coverage, those inquiries go to voicemail, and to a competing community that picked up.
Resident and family requests can’t wait until Monday
In assisted living especially, a missed call from a resident or an anxious family member isn’t just a lost lead. It’s a trust problem.
Maintenance coordination eats staff hours
Routing work orders, confirming vendor appointments, and following up on completion pulls site staff away from the residents in front of them.
Meet the roster.
Each AI role is trained on your property, your policies, and your voice, deployed like a new hire, without the ramp-up.
AI Leasing Agent
Answers every inbound call and web inquiry, qualifies prospects, and books tours directly onto your leasing calendar, day or night.
AI Resident Concierge
Handles resident and family calls with a calm, consistent voice, routing urgent matters to on-call staff and logging everything else.
AI Maintenance Dispatcher
Takes work order requests, triages urgency, schedules vendors, and follows up automatically until the ticket is closed.
AI Move-In & Renewal Coordinator
Walks new residents through paperwork and move-in logistics, and manages lease renewal outreach ahead of expiration.
From first call to full portfolio coverage.
- 01
Discovery & Mapping
We walk your leasing, resident services, and maintenance workflows to see exactly where calls and requests are getting missed.
- 02
Configuration & Training
Your AI Workforce is configured on your policies, pricing, availability, and escalation rules, then trained on how your team actually talks to residents.
- 03
Pilot on a Live Community
We deploy on one property first, running alongside your existing team so you can hear the calls and see the results before scaling.
- 04
Scale Across the Portfolio
Once the pilot is proven, we roll the same AI Workforce out across your remaining communities on your timeline.
Built by people who've run the properties.
VES Administrative Management Group LLC was founded by Brian Sinclair, drawing on direct operating experience across multifamily and assisted living portfolios to design an AI Workforce that fits how real estate teams actually work.
Real estate operators, not generalist software vendors
We built this AI Workforce because we understand how leasing offices and resident services actually run, not because AI was trending.
Configured to your community, not a generic script
Every deployment is trained on your pricing, availability, and escalation policies before it ever takes a live call.
A human escalation path, always
Anything urgent, like a resident emergency or a frustrated family member, routes straight to your on-call team. The AI Workforce extends your staff; it doesn’t replace judgment.
Let's talk about your portfolio.
Tell us about your communities and where calls and requests are slipping through. We'll follow up to map an AI Workforce deployment built around your operation.
Most operators hear back within one business day with a proposed pilot scope for a single community.